Supercharge your Store with the only Ecommerce First Helpdesk
Turn support into a revenue-generating engine with LimeChat’s helpdesk. Enable powerful omnichannel query management, support automation, and measuring experience for D2C brands.
Easy 7-day Setup
Powered by Level 3 AI
Dedicated DTC Success Manager
Impact of LimeChat’s
Conversational Commerce Suite
70%
Reduced Support Cost
10X
Faster Resolution Time
200%
Higher agent-assisted sales
One Helpdesk for all Channels
Centralize all your support tickets from WhatsApp, Email, Instagram Comments & DMs, FB Messenger, Live Chat onto one dashboard for seamless ticket management.
One Tab for Customer Order Management
We dare you to find a stronger alternative! Track, modify, cancel and refund orders from a single helpdesk.
Manage all queries and trigger actions in a single click and get a 360-degree view of your customer’s journey, order history, and past interactions.
Manage all queries and trigger actions in a single click and get a 360-degree view of your customer’s journey, order history, and past interactions.
The Most Comprehensive AI-driven insights
Measure and modify on the go. Track Agent Performance, Bot Performance, NPS, User Behaviour, and Sales Data from one dashboard.
Gather real-time data that helps to find your happiest, high-intent customers and their unique preferences to provide an exceptional experience.
Gather real-time data that helps to find your happiest, high-intent customers and their unique preferences to provide an exceptional experience.
Unlock Sales Via Support
Unlock sales by answering all pre-purchase queries from the dashboard and guide your high-intent audience to checkout entirely on chat.
Customer Stories
Brands
LimeChat
We onboarded LimeChat to help us with quicker resolutions for our customers. Though we automated > 70% of the chats, we were able to achieve a lot more.
Vikas Kabra
We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us.
The omnichannel helpdesk is the go-to platform to integrate all the communication channels.
The Face Shop
Closely knit working process with a bunch of people willing to deliver results
Intent of LimeChat team to provide immediate support
Madhur Jain
After trying a few partners, I have finally settled on LimeChat for our brands. It has good customizability options as well as out-of-the-box capabilities that’ll get you started in no time with better results as you work with the team to improve it. Folks at LimeChat are super-supportive & open to ideas to cater to our personalized requirements.
Atharva
LimeChat has the vision, technical prowess, and the dedication to make brands succeed.
They've helped us make WhatsApp a major channel of growth
Gaurav Jain
LimeChat has played an integral part in the customer success journey at Bella Vita. What started out just as a Chat Support Tool for us has today transformed as a one-stop solution for building automation and driving efficiency. The one thing I value the most is the prompt support provided by the Team at LimeChat.
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