Simple, Transparent Pricing
Built for fast-scaling D2C brands and digital-first enterprises
Drive conversions and growth with WhatsApp-first marketing and AI-powered engagement agents
Deliver instant, 24/7 customer support across the entire lifecycle—powered by AI Agent for both chat and voice.
- 1-click abandoned checkout
- Reorders and feedback requests
- COD verification, COD-to-prepaid
- 2-way broadcasts
- Ecommerce - Order tracking, returns, refunds, cancellations, complaints
- Payment issues & account support
- BFSI flows (Loan status, document collection, EMI queries, KYC)
- Growth AI Agent (Lead gen and qualification, onboarding, sales assist)
- AI Agent on chat and voice
(Tier 2 / 3 / 4 options)
- Powered by Hybrid LLM + Brand SOP
- Retry automation
- Click-based bot (Catalog, FAQs)
- In-chat WhatsApp checkout
- Journey & segmentation builder
- Drop-off reminders
- AI conversational audit
- Agent Copilot
- Image recognition
- AI bot flow builder
- Smart agent handoff
Drive conversions and growth with WhatsApp-first marketing and AI-powered engagement agents
- 1-click abandoned checkout
- Reorders and feedback requests
- COD verification, COD-to-prepaid
- 2-way broadcasts
- Growth AI Agent (Lead gen and qualification, onboarding, sales assist)
- Retry automation
- Click-based bot (Catalog, FAQs)
- In-chat WhatsApp checkout
- Journey & segmentation builder
- Drop-off reminders
Deliver instant, 24/7 customer support across the entire lifecycle—powered by AI Agent for both chat and voice.
- Ecommerce - Order tracking, returns, refunds, cancellations, complaints
- Payment issues & account support
- BFSI flows (Loan status, document collection, EMI queries, KYC)
- AI Agent on chat and voice
(Tier 2 / 3 / 4 options)
- Powered by Hybrid LLM + Brand SOP
- Bot builder
- Image recognition
- Live agent handoff
Enhance your experience with Add-Ons
Omnichannel CRM
Centralize all customer interactions—across email, chat, IG, and more
IG Suite
Automate engagement on Instagram, including Stories, Direct Messages, and Comments
AI-Powered Conversation Audit
Automatically analyze 100% of customer interactions—both human and AI-led
Email/SMS Marketing
Drive conversions and engagement with a seamless omnichannel marketing strategy
White-Glove Success & Optimization
ROI Calculator
LimeChat Gen AI ROI Calculator
See how much your business can save with Gen AI.
Interested in how LimeChat delivers this?
FAQs
Our pricing is based on your selected suite (Marketing or Support), conversation volume, and your AI automation tier. We also offer add-ons you can mix and match. See Pricing Details →
Yes. Meta charges per conversation on the WhatsApp Business API. These rates vary by country and use case. Learn More About Meta Charges →
Absolutely. Our sales team can tailor a plan based on your business size, vertical, and volume. Talk to Sales →
They're based on Meta’s template categories (marketing, utility, service, and authentication) and your AI agent’s resolution rate. We help you optimize for cost-efficiency.
Most brands go live in 1–3 weeks. Our onboarding specialists guide you every step — from setup to live testing and agent training.
Yes. Every plan includes a dedicated onboarding specialist who provides personalized setup, training, and optimization.
We offer plug-and-play integrations with leading eCommerce platforms (Shopify, WooCommerce), CRMs, logistics, and returns platforms. [View Integrations →]
Choose from Tier 2, Tier 3, or Tier 4 based on your business complexity — from simple flows to deep LLM + SOP-powered AI agents.
Yes. You can define brand tone, language style, fallback rules, and SOP-compliant behavior. Our team helps you fine-tune the experience.
Yes — over 20 languages are supported, with native fluency and translation fallback options.
You get 24/7 priority support with defined SLAs, plus access to a dedicated Customer Success Manager for strategic help.
Yes. We are SOC 2 compliant and follow enterprise-grade data security standards. Ask us for our security documentation if needed.
Businesses get 2x ROI from LimeChat’s Gen AI
