WhatsApp Support and Marketing, Supercharged with Gen AI
LimeChat uses Gen AI to tackle your toughest WhatsApp challenges—delivering 40% better reach, 2X ROI, and 90% support automation—all in one seamless platform.
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Why LimeChat over Zoko?
Deliverability That Converts — 40% Better Reach
Struggling with Meta’s delivery caps? Not with LimeChat! Our Smart Retry Mechanism gets your messages to 40% more customers, turning missed opportunities into revenue and boosting broadcast-driven sales by 50%.
Maximize Revenue with Checkout on WhatsApp
Abandoned carts and complicated checkout processes are hurting your sales. LimeChat’s Checkout on Chat for COD orders simplifies the buying journey, unlocking 2X revenue growth.
2-Way, Conversational Campaigns That Drive 2X RoAS
LimeChat takes your campaigns beyond simple button clicks. Our 2-way conversational campaigns turn WhatsApp interactions into personalized buying journeys, driving 2X return on ad spend (RoAS) with deeper engagement and higher conversions.
The Only CRM You’ll Need – Built for eCommerce
Streamline your team’s workflow with LimeChat’s integrated CRM. Manage refunds, track orders, and suggest products—all in one place. Plus, with 90% of customer queries automated, your agents can focus on what matters: delighting customers.
We work with 300+ market-leading brands
The E-commerce GPT Bot has revolutionized our customer service, handling complex queries 24/7 and significantly boosting CSAT and conversions. It's like having a constant, expert team member dedicated to our customers' wellness.
Ankur Jain
Sr VP Operations and Customer Experience, Kapiva
Our partnership with LimeChat has redefined our engagement with potential guests. The seamless integration of WhatsApp and Instagram into our customer journey has elevated our guest experience. We’re not just capturing leads; we’re nurturing relationships that drive bookings and enhance satisfaction.
Ritika Gupta
Associate Director Growth and Marketing
LimeChat's AI-powered GPT bots have significantly boosted efficiency. The bots handle most queries, allowing our agents to focus on crucial issues, leading to higher CSAT and NPS scores.
Gaurav Jain
VP, Customer Delight, Wow Skin Science
Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.
Suhas Jagadees
Lead E-Commerce Specialist, Haute sauce
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LimeChat brings your entire e-commerce ecosystem together.
Build richer experiences on WhatsApp by using data from your store, marketing, payments, and logistics stack
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Customer stories to inspire you
FAQs
LimeChat deploys in 1–2 weeks — from signed contract to live conversations. This is possible because Agent Studio's templates, visual builder and pre-built CRM connectors remove the setup work that stalls other implementations. Complex legacy integrations can take 8-12 weeks. Either way, you're in production before most vendors finish discovery.
Yes — both channels work on the same intelligence engine. A customer who calls and follows up on WhatsApp doesn't start over. The agent remembers.
Most brands see 80% of their customer queries automated within the first month with LimeChat. Our top brands even hit over 90% automation!
That's where LimeChat becomes hardest to replace. Simple scripts are commoditised — any vendor can replicate them in weeks. A multi-domain journey wired into your CRM, across voice and chat, takes months to match. The more you build, the less it makes sense to start over.
Yes. LimeChat is designed for business teams, not just technical teams. Using Agent Studio, teams can update journeys, launch campaigns, modify flows, review AI performance, and make most day-to-day changes without raising a PS ticket. Technical teams stay involved where they add the most value — complex systems and governance — while marketers, CX leaders, and operations teams move at business speed.
WhatsApp Calling allows AI voice agents to conduct conversations natively inside WhatsApp — no PSTN dial, no SIP trunk, no separate dialler app. The customer stays in the same WhatsApp thread they've already been chatting in. LimeChat has early access to WhatsApp's native voice calling API, meaning voice AI and chat AI share full context within one conversation.
Ready to drive conversions with WhatsApp?
