
Man Matters improved its CSAT scores by automating 70% of customer queries
3 min
4 mins
Man Matters is a holistic wellness platform for men, offering products that solve hair, skin, weight, performance, and hygiene matters.
Health & Wellness
AI chatbot and Omnichannel Helpdesk
Support automation, Lead generation, Consultation and commerce
In 2021, Man Matters experienced a remarkable threefold increase in growth within a mere six-month period. This surge in growth brought with it a unique set of challenges.