Chatbots better than your best support agents
Your agents may have a bad day. Our level 3 AI chatbots don’t! Build a SMART customer support strategy for WhatsApp and Live Chat with 20+ plug-and-play flows loved by 250+ Ecommerce brands.
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Dedicated DTC Success Manager
250+ Ecommerce Brands Swear by LimeChat
Impact of LimeChat’s
Conversational Commerce Suite
70%
Reduced Support Cost
5
Bot CSAT Score
10X
Faster Resolution Time
Automate Boring, Repetitive Queries
Overwhelmed with 2k+ tickets daily and a large support team? Take seconds, not days, to answer customer queries and deliver personalized support at scale.
Turn Support into Sales
You’re losing up to 10% of your revenue by letting high-intent customers drop off due to unanswered doubts. Use our level 3 AI to chat with them instantly and give them the confidence to buy.
Win Trust with Proactive Support Campaigns
Enable transparent order tracking system to inform and reassure customers and develop a strong, lasting relationship.
Educate customers about product usage, collect feedback and drive reviews through CSAT and NPS Campaigns.
Educate customers about product usage, collect feedback and drive reviews through CSAT and NPS Campaigns.
Customer Stories
Brands
LimeChat
We onboarded LimeChat to help us with quicker resolutions for our customers. Though we automated > 70% of the chats, we were able to achieve a lot more.
Vikas Kabra
We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us.
The omnichannel helpdesk is the go-to platform to integrate all the communication channels.
The Face Shop
Closely knit working process with a bunch of people willing to deliver results
Intent of LimeChat team to provide immediate support
Madhur Jain
After trying a few partners, I have finally settled on LimeChat for our brands. It has good customizability options as well as out-of-the-box capabilities that’ll get you started in no time with better results as you work with the team to improve it. Folks at LimeChat are super-supportive & open to ideas to cater to our personalized requirements.
Atharva
LimeChat has the vision, technical prowess, and the dedication to make brands succeed.
They've helped us make WhatsApp a major channel of growth
Gaurav Jain
LimeChat has played an integral part in the customer success journey at Bella Vita. What started out just as a Chat Support Tool for us has today transformed as a one-stop solution for building automation and driving efficiency. The one thing I value the most is the prompt support provided by the Team at LimeChat.
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