
TMC saw a 3X upliftment in their monthly sales with Level-3 AI sales bot
The Man Company is a one-stop shopping space for men to purchase their grooming necessities like face wash, body wash, shampoo, shaving gel, and hair gel. For grooming and self-care, men have fewer choices than women and far fewer brands that solely focused on men's grooming. The brand TMC was launched to fill this gap in the market
The Objective
- Increase sales from impulse shoppers on WhatsApp
- Scale customer support easily with the brand's rapid growth
- Drive retention-led growth to have higher LTV and lower CAC
The Solution
- Limechat's human-level sales chatbot:To guide impulse shoppers coming on Whatsapp to purchase by responding instantlyto queries.
- Limechat's support automation chatbot:To instantly and automatically handle post-purchase support tickets.
- Smart WhatsApp campaignsTo engage customers across their buying journey
Key Metrics
- 12% Conversion rate
- 70% Reduction in cost per conversion
- 3X sales compared to the octane.ai bot