Unlocking Hidden Revenue: How Imagimake Converted Anonymous Visitors into Repeat Buyers

Imagimake, a Shark Tank-featured brand, has become a household name for innovative toys, DIY kits, and craft-based learning experiences for kids. With strong brand recall and high website traffic, Imagimake faced a common yet critical challenge in its D2C growth journey:

The Problem

Imagimake, a Shark Tank-featured brand known for its innovative toys and DIY kits, was already delighting shoppers with Shopflo’s smart checkout features — milestone rewards, clear discount highlights, and hassle-free logins.

Yet, despite this smooth experience, a big chunk of revenue was still slipping through the cracks:

• Hundreds of anonymous visitors browsed daily but left no trace to follow up.
• High-intent shoppers dropped off at checkout, distracted or undecided, with no nudge to come back.

This meant valuable potential customers were lost every day - impossible to retarget, impossible to convert.

The Solution: Shopflo x LimeChat Integration

Imagimake plugged this gap by activating Shop Pass and connecting LimeChat, amplifying Shopflo’s strengths even further:

• Shop Pass turned more than 200 anonymous visitors daily into identified shoppers, automatically adding them to retargeting flows.
• LimeChat used this new data to trigger personalized WhatsApp conversations. Whether a shopper viewed a product, left it in their cart, or exited at checkout, LimeChat reached them with:
  
  • Contextual nudges tailored to their journey
  • Designed to feel personal, timely, and helpful, not spammy
  • Time-sensitive offers that created urgency and reignited interest

• Together, they unlocked over ₹2.5 lakhs in extra conversions from visitors who would’ve stayed invisible otherwise.

With Shopflo, Shop Pass, and LimeChat working as one, Imagimake turned its already smooth checkout into a full-funnel conversion machine, capturing more shoppers, driving higher repeat purchases, and ensuring no intent went to waste.

The Results

Imagimake plugged the gap by adding Shop Pass and LimeChat on top of Shopflo’s smooth checkout:

• Shop Pass quietly turned over 200+ anonymous visitors every single day into known shoppers in the first week— and the ID rate keeps climbing week after week as more visitors opt in automatically.
• LimeChat used this new data to send personalized WhatsApp nudges at the perfect moment, with a 15% conversion rate, beating industry standards. 
• The result? Over ₹2.5 lakhs in fresh conversions from shoppers who would’ve stayed untargeted.

With this stack, Imagimake didn’t just patch a leak, they built a flywheel: more shoppers identified → more personal nudges → more revenue, week after week.