Neeman’s offers environment-friendly footwear that are made from natural and sustainable materials.

Neeman’s boosts sales and drive retention through conversational commerce on WhatsApp

4 min

4 mins

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Neeman’s boosts sales and drive retention through conversational commerce on WhatsApp

70%

Automation of customer conversations

Increase in website sales

Cart recovery

ABOUT THE BRAND

Neeman’s offers environment-friendly footwear that are made from natural and sustainable materials.

WEBSITE

https://neemans.com/

INDUSTRY

Fashion & Apparel

CHANNEL

Shopify

SOLUTIONS USED

Level 3-AI Bot + WhatsApp Marketing + Helpdesk

USE CASES

The challenge

Huge inbound conversation volume‍
Low website conversions due to drop-offs
Low conversions from marketing campaigns

Goals

The Neeman's team was looking to partner with someone who has a proven record to:

Automate customer support
Increase website conversions
Boost retention-led growth through marketing

The Solution

Neeman’s partnered with LimeChat and leveraged the WhatsApp Conversational Commerce suite to automate support, boost website sales, and deliver amazing customer experience. They experienced incredible results by putting into action best practices to engage customers on WhatsApp.