ABOUT THE BRAND
Neeman’s offers environment-friendly footwear that are made from natural and sustainable materials.
Fashion & Apparel
Level 3-AI Bot + WhatsApp Marketing + Helpdesk
- Huge inbound conversation volume
- Low website conversions due to drop-offs
- Low conversions from marketing campaigns
The Neeman's team was looking to partner with someone who has a proven record to:
- Automate customer support
- Increase website conversions
- Boost retention-led growth through marketing
Neeman’s partnered with LimeChat and leveraged the WhatsApp Conversational Commerce suite to automate support, boost website sales, and deliver amazing customer experience. They experienced incredible results by putting into action best practices to engage customers on WhatsApp.
- 70% Automation of customer conversations
- >10L Monthly revenue generated via bot + campaign
- < 1 min Average resolution time