Imagine Gorgias, with a human-level AI agent

Merchants choose LimeChat for its human-level service automation, delivering perfect support every time — at half the cost.

LimeChat WhatsApp Chatbot Demo

Here's What LimeChat Offers:

Higher CSAT

37
%

Automation

00
%

Support Cost Savings

$
00
K

Why LimeChat over Gorgias?

Scale your support with human-level AI

Confidently handle 90% of customer inquiries with AI agent that outperforms even your top human agents. Grow your brand without expanding your support team.

LimeChat WhatsApp Chatbot Demo
image

Double your team’s output with AI superpowers

Watch our AI co-pilot handle the busy work, swiftly summarizing past interactions and crafting personalized responses across all channels.

Get upfront pricing, no surprises guaranteed!

Sign up for LimeChat and enjoy transparent pricing without random increases. We keep things simple and affordable with our innovative technology.

LimeChat Interactive Journey

Experience unmatched support, without the ghosting

Fed up with CRM companies that provide a product and then leave you hanging? We started our company with a different mission: to offer the best product along with unbeatable support. Our team is always on standby, ready to take your call.

Compare LimeChat's Upfront Pricing to Gorgias

LimeChat
Helpdesk
Automation
Total
LimeChat
$199/mo
$399/mo
$598/mo
Gorgias
$300/mo
$938/mo
$1238/mo
  • LimeChat’s fine-tuned models for commerce ensure cost efficiency and high accuracy, allowing us to provide automation at a fraction of the cost.
  • LimeChat’s automation reaches an industry-leading 80%, surpassing Gorgias's highest automation rate of 60%.
LimeChat
Helpdesk
Automation
Total
LimeChat
$499/mo
$699/mo
$1198/mo
Gorgias
$750/mo
$1750/mo
$2500/mo
  • LimeChat’s fine-tuned models for commerce ensure cost efficiency and high accuracy, allowing us to provide automation at a fraction of the cost.
  • LimeChat’s automation reaches an industry-leading 80%, surpassing Gorgias's highest automation rate of 60%.
LimeChat
Without Automation
With Automation
Total
LimeChat
$15/100 tickets
$25/100 tickets
$1900/mo
Gorgias
$36/100 tickets
Not specified
$5200
  • LimeChat’s fine-tuned models for commerce ensure cost efficiency and high accuracy, allowing us to provide automation at a fraction of the cost.
  • LimeChat’s automation reaches an industry-leading 80%, surpassing Gorgias's highest automation rate of 60%.

Comparison

Human-Level AI Agent
AI Summaries and Responses
AI Support Analytics
GPT Audit System
Omnichannel Helpdesk
Shopify Order Management
LimeChat Logo
Gorgias
Upgrade to LimeChat Now!

Switching Concerns? We Make the Transition Smooth

Easy data migration

We ensure seamless data import from Gorgias

Stuck in a contract?

Don’t worry! Explore our buyout program

Quick and easy setup

The onboarding and success team will guide you through the process

Learn the platform fast

Intuitive UX and training get you up and running in just one hour

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FAQs

Is 80% automation realistic?

Most brands see 80% of their customer queries automated within the first month with LimeChat. Our top brands even hit over 90% automation!

Do Chat and Voice share context natively?

Yes — both channels work on the same intelligence engine. A customer who calls and follows up on WhatsApp doesn't start over. The agent remembers.

How long does AI agent implementation actually take?

LimeChat deploys in 1–2 weeks — from signed contract to live conversations. This is possible because Agent Studio's templates, visual builder and pre-built CRM connectors remove the setup work that stalls other implementations. Complex legacy integrations can take 8-12 weeks. Either way, you're in production before most vendors finish discovery.

Can our business team manage the AI agent without relying on developers?

Yes. LimeChat is designed for business teams, not just technical teams. Using Agent Studio, teams can update journeys, launch campaigns, modify flows, review AI performance, and make most day-to-day changes without raising a PS ticket. Technical teams stay involved where they add the most value — complex systems and governance — while marketers, CX leaders, and operations teams move at business speed.

What is WhatsApp Calling for AI agents — and why does it matter?

WhatsApp Calling allows AI voice agents to conduct conversations natively inside WhatsApp — no PSTN dial, no SIP trunk, no separate dialler app. The customer stays in the same WhatsApp thread they've already been chatting in. LimeChat has early access to WhatsApp's native voice calling API, meaning voice AI and chat AI share full context within one conversation.

What happens as our use cases get more complex?

That's where LimeChat becomes hardest to replace. Simple scripts are commoditised — any vendor can replicate them in weeks. A multi-domain journey wired into your CRM, across voice and chat, takes months to match. The more you build, the less it makes sense to start over.

Ready to deliver exceptional support at reasonable cost?

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