LimeChat is an innovative solution to humanise digital conversations at scale. We offer human-level buying assistance to online shoppers.
We’ve cracked the code on scaling conversations with chatbots without losing the human touc
Level-3 AI chatbots have an exceptional ability to understand detailed user queries.
They proactively learn from user preferences and past interactions to provide contextual responses.
Intelligent guided shopping experiences yield conversion rates as high as 15%, 4x higher than the average website conversions
We have worked with 100 brands and tailored our AI capabilities to cater to all the major ecommerce use cases.
Our deep integrations across the eCommerce value chain are designed to deliver a seamless buying journey to online shoppers.
Our Natural Language Understanding (NLU) systems deeply understand free-text inputs, by using the context of the entire conversation history.
We do the heavy lifting of the complexities, so that you can deliver human-level experiences at scale.
Our algorithm is built to actively identify mistakes, unresolved queries and confusion in conversations.
The data is actively labelled and fed back into the system to train our ML models to tackle them better. The continual learning cycle enables our bot to assist your customers with better personalization.
Highest engagement channel, with >90% open and read rates. Users expect prompt support
78% of consumers use FB for product discovery, and expect proactive support on FB pages.
75% ecommerce visitors depend on website live chat for support, and expect quick resolutions.
83% of impulse shoppers discover products on Instagram, and are willing to buy from DMs.