Introducing the World's First Level 3 AI Chatbots

LimeChat is an innovative solution to humanise digital conversations at scale. We offer human-level buying assistance to online shoppers.


See Limechat's Level-3 AI in Action!

We’ve cracked the code on scaling conversations with chatbots without losing the human touc

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Made for Ecommerce

Conversational AI

Special focus on
Shopify Plus brands

10x Faster Go-live
vs other AI bots

Traditional chatbots vs Level 3 AI chatbots

Level-3 AI chatbots have an exceptional ability to understand detailed user queries.
They proactively learn from user preferences and past interactions to provide contextual responses.

advantages of human-level ai

The impact of Level-3 AI on conversions

Intelligent guided shopping experiences yield conversion rates as high as 15%, 4x higher than the average website conversions

human-level ai results

Best in-class AI & ML for ecommerce brands

We have worked with 100 brands and tailored our AI capabilities to cater to all the major ecommerce use cases.

Our deep integrations across the eCommerce value chain are designed to deliver a seamless buying journey to online shoppers.

conversion rate on Whatsapp
conversion rate

Context-Aware NLU for Human-Like Conversations

Our Natural Language Understanding (NLU) systems deeply understand free-text inputs, by using the context of the entire conversation history.

We do the heavy lifting of the complexities, so that you can deliver human-level experiences at scale.

Continuous Improvement with Active Learning

Our algorithm is built to actively identify mistakes, unresolved queries and confusion in conversations.

The data is actively labelled and fed back into the system to train our ML models to tackle them better. The continual learning cycle enables our bot to assist your customers with better personalization. 

customer support automation flow

Enable Level-3 AI across all Messaging Channels

Increase conversion rate with Whatsapp


Highest engagement channel, with >90% open and read rates. Users expect prompt support

Increase conversion rate with Messenger

Facebook Messenger

78% of consumers use FB for product discovery, and expect proactive support on FB pages.

Increase conversion rate on Live Chat

Website Live Chat

75% ecommerce visitors depend on website live chat for support, and expect quick resolutions.

Increase conversion rate on Instagram


83% of impulse shoppers discover products on Instagram, and are willing to buy from DMs.

LimeChat Insights

High conversion rate on mobile

The Revolution that Made it Possible
to Build Human-Level Chatbots

Why have chatbots never been able to work well in e-commerce? Can the latest advancements in AI help us do better?

How to Scale Your D2C Brand
with Personalised Messaging

How can you leverage messaging channels to boost revenue, differentiate your online brand?
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