Say No to RTO Losses with Automated WhatsApp Campaigns!
Tired of fake orders and a high return rate? Optimize your D2C operations with automated WhatsApp campaigns trusted by over 250+ brands, and reduce RTO losses by 15%!
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Dedicated DTC Success Manager
250+ Ecommerce Brands Swear by LimeChat
Impact of WhatsApp Automated Campaigns and Flows
10%
Reduction in RTO
2X
Increase in customer responses
15%
Decrease in order cancellations
Automate Verification for COD Orders
Prevent impulse buying, fraudulent orders, and manual errors due to incorrect addresses. With our two-way order verification campaigns, you can authenticate your COD orders by sending automated notifications on WhatsApp.
Stop putting manual resources in calling up COD customers
Identify customers who intend to cancel and route them to agents
Identify the top reasons for cancellations and fix the root issue
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Incentivize Conversions from COD to Prepaid
Convert your COD orders to prepaid by incentivizing your customers. Our automated WhatsApp campaign nudges your COD customers through offers and completes the payment on WhatsApp itself.
Provide offers synced with your store
Accept payment through UPI and auto-update status in your store backend
Drive up your secured revenue with more prepaid orders
Improve Delivery Rates with Proactive NDR Management
One third of your hard-earned orders end up as NDRs. Our automated WhatsApp campaigns connect with the right customers at the right time so that you can take action. Proactive communication on WhatsApp can help you get the right info like correct addresses and the best delivery time to stop non-delivery.
Identify NDR reasons in real-time from courier partners
Take quick action through proactive customer communication
Reduce undelivered orders and RTO incidents
Proactive Shipping Updates for Customer Satisfaction
Eliminate post-purchase anxiety and improve customer satisfaction with our shipping notification campaigns. Keep your customers informed, engaged, and excited about their purchases with real-time order status updates sent directly via WhatsApp.
Customer Stories to Inspire You
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Brands Love LimeChat
We onboarded LimeChat to help us with quicker resolutions for our customers. Though we automated > 70% of the chats, we were able to achieve a lot more.
Vikas Kabra
We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us.
The omnichannel helpdesk is the go-to platform to integrate all the communication channels.
The Face Shop
Closely knit working process with a bunch of people willing to deliver results
Intent of LimeChat team to provide immediate support
Madhur Jain
After trying a few partners, I have finally settled on LimeChat for our brands. It has good customizability options as well as out-of-the-box capabilities that’ll get you started in no time with better results as you work with the team to improve it. Folks at LimeChat are super-supportive & open to ideas to cater to our personalized requirements.
Atharva
LimeChat has the vision, technical prowess, and the dedication to make brands succeed.
They've helped us make WhatsApp a major channel of growth
Gaurav Jain
LimeChat has played an integral part in the customer success journey at Bella Vita. What started out just as a Chat Support Tool for us has today transformed as a one-stop solution for building automation and driving efficiency. The one thing I value the most is the prompt support provided by the Team at LimeChat.
