Address customer queries during checkout, offer help, and bring back lost customers with WhatsApp Drip campaigns
Send out personalized win-back campaigns to loyal user cohorts on WhatsApp
Send personalized engagement to your customers based on their past buying behavior
Engage your customers on WhatsApp post-purchase to improve transparency and strengthen your brand.
Highest engagement channel, with >90% open and read rates. Users expect prompt support
78% of consumers use FB for product discovery, and expect proactive support on FB pages.
75% ecommerce visitors depend on website live chat for support, and expect quick resolutions.
83% of impulse shoppers discover products on Instagram, and are willing to buy from DMs.
The cost of acquiring new customers is 5X that of getting existing customers to buy from you.
By automating personalized engagement campaigns on chat apps, you ensure that you remain at the top of your customer’s minds, increasing the opportunities to drive repeat purchases.
80% of consumers expect brands to personalize their communication. Level-3 AI has the capability to learn from previous customer interactions and purchases, allowing you to personalize your communications to a human-like level.
Users check WhatsApp at least 25-27 times a day, making it more likely for them to check your messages. WhatsApp marketing campaigns see a 99% open rate and almost 45% click through rates on cart recovery messages and reminders.
Leading brands have seen 3x conversions for abandoned checkout recovery and win-backs with WhatsApp marketing.