New · Voice AI Agent for WhatsApp is live

AI Agents for Chat + Voice.

Enterprise Ready.
Deployed in Weeks.

Most AI agents look impressive in demos — and never make it to production. LimeChat deploys enterprise-grade agents across your customer lifecycle in 2 weeks instead of 3 months — owned by business teams, no engineering queue.

✓ SOC 2 Type II✓ 99.9% uptime✓ 10M+ conversations / month
7-day deploy
TIME TO PRODUCTION
Traditional build
~ 90 days
Scoping
Eng cycles
QA
Launch
LimeChat · Agent Studio
⚡ 14 days
Discover · D1–5
Build · D6–10
Live · D11–14
💬
Mahindra Auto · Test drive
live
Hi! Looking for a test drive of XUV 700 this weekend.
Got it. Saturday 11 AM at Andheri showroom — confirm?
↑ 125% more bookings📞 Voice fallback ready
Trusted by 400+ enterprises across BFSI, Automotive, Ecommerce, Real Estate & Hospitality
Mahindra
TAJ
AXIS BANK
ICICI
PolicyBazaar
ALLEN
Amity
Aditya Birla
thrillophilia
See AI agents in action

Real conversations. Real outcomes.
Across industries. Across chat & voice.

See how LimeChat AI agents handle lead qualification, support, bookings, and renewals — just like your best team members.

Test drive booking & drop-off recovery

Qualifies intent, schedules test drives, recovers drop-offs across WhatsApp and outbound voice.
L
Mahindra SUV · Inbound WhatsAppvia WhatsApp · end-to-end encrypted
MAHINDRA_AUTO
Hi Arjun 👋 Interested in the XUV 3XO? Tell me a bit about how you drive.
Mostly city + weekend highway runs. Looking at petrol.
Got it. Based on that, the AX7L (Turbo Petrol) is a strong fit — 6 airbags, ADAS Level 2, 200 Nm torque.
Want to book a test drive at your nearest dealer?▸ INTENT → QUALIFIED_LEAD

Outcome

125% ↑
More test drive bookings
Faster response time
7 days
To production
Start a pilot →

Loan qualification & policy renewals

Collects KYC, qualifies loan eligibility, handles renewal objections with policy-grounded answers.
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Personal Loan · Inbound chatvia WhatsApp · end-to-end encrypted
BFSI_LENDER
Hi! I can check your eligibility for a Personal Loan up to ₹25L. Share your monthly income?
₹1,45,000
Great. To pull your pre-approved offer, I'll need your PAN. Data stays encrypted — stored as per RBI norms.▸ COMPLIANCE_ACK
ABCDE1234F
You're pre-approved for ₹18,50,000 at 10.49% — can share the full offer letter now.

Outcome

Cost per qualified lead
80%+
Conversion rate
100%
RBI compliant
Start a pilot →

Site visit scheduling & qualification

Collects preferences, qualifies budget, books site visits — replacing a 100-person call center.
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Godrej Emerald Heights · Inboundvia WhatsApp · end-to-end encrypted
RE_DEV
Thanks for your interest in Emerald Heights 🏙️ 3 quick questions to find the right unit for you.
1) Configuration — 2BHK, 3BHK, or 4BHK?
3BHK
2) Budget range? We have units from ₹2.1Cr to ₹3.6Cr.
Up to 2.8Cr
Perfect match. Tower B · 3BHK · East-facing · ₹2.65Cr. Site is open Sat–Sun 10am–6pm.▸ QUALIFIED_SITE_VISIT

Outcome

100+
Lead qualification roles automated
3.2×
Site-visit show rate
24/7
Availability, zero queue
Start a pilot →

Membership onboarding & guest service

Epicure onboarding, stay-preference collection, local concierge — with graceful human handoff.
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Taj Epicure · Membership onboardingvia WhatsApp · end-to-end encrypted
IHCL_EPICURE
Welcome to Taj Epicure, Mr. Kapoor. A few quick details to activate your Platinum membership.
Preferred property for dining credits? (Mumbai, Delhi, Goa, Bangalore)
Goa primarily, sometimes Mumbai
Noted. Would you like to link your spouse as a supplementary member? Comes at no extra cost.
Yes please
Done — I've sent both digital cards to your registered email. Anything else?▸ ACTIVATED

Outcome

5
Properties live in Q1
94%
CSAT on AI-handled stays
11 days
First property live
Start a pilot →

Consultative selling & cart recovery

AI sales agent that asks the right questions, recommends the right SKU, and wins back abandoned carts over voice.
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Skincare D2C · Sales conciergevia WhatsApp · end-to-end encrypted
ECOM_CONSULT
Hi! Looking for a serum? I can help you pick — just 3 quick questions so I don't waste your time.
1) Skin type — oily, dry, combination, or sensitive?
Combination, acne-prone
2) Main concern right now — texture, dark spots, or active breakouts?
Active breakouts + some marks left behind
Got it. I'd skip our Vitamin C (too strong on active acne) and go with the 2% Salicylic + Niacinamide duo. Safer for your skin barrier, fades marks in 4–6 weeks.▸ RECOMMENDATION

Outcome

28%
Cart recovery rate
₹4.2Cr
Recovered GMV / month
3.1×
ROAS on sales agent
Start a pilot →
Meet Agent Studio

The platform where business teams build production AI agents — without engineering.

Agent Studio is the secret behind LimeChat's 2-week deployment speed. A visual canvas where CX managers, product teams, and ops leads design, test, and deploy AI agents — then iterate in hours, not sprints.

agent-studio · flow: lead_qualification_v4
1
Canvas opened
2
Nodes wired
3
API connected
4
Branch configured
5
AI tuned
6
Deployed
TRIGGER
WhatsApp Inbound
# start
USER INPUT
Capture intent + entities
NLU
API CALL
GET /crm/lead/{phone}
200 OK · 412ms
CONDITIONAL
If intent = BOOKING
branch →
AI MESSAGE
Confirm slot at nearest dealer
model: studio-1
WHATSAPP BUTTON
Send interactive list
template · approved
Now showing · Step 5/6
Deploy to production in 2 weeks
See Agent Studio in action →
HYBRID AI

Deterministic control + LLM reasoning

Deterministic nodes handle data collection, API calls, and conditional logic — without a single LLM call. AI reasoning kicks in only where it's genuinely needed. Hyper-contextual responses without hallucinations.

Learn how Hybrid AI works →
ZERO-DEV BUILD

Built by business teams, not dev queues

CX managers, product leads, and ops teams build flows, configure responses, wire integrations, and push to production — all without touching engineering. Post-launch changes happen in hours.

Watch a build tutorial →
PRE-PROD SAFETY

AI simulation + evals before every launch

Test agents against thousands of edge-case conversations before customers see them. Catch failures, verify compliance, optimize for outcomes — all pre-production.

See how Evals work →
The Agent OS

Not just a builder. An operating system for agent-led engagement.

Agent Studio is the moat. The Agent OS is the complete platform — so you can start with lead qualification and expand across the full customer lifecycle.

Agent Studio

Visual canvas for multi-agent workflow design — where business teams own the agent.

ZERO-DEV DEPENDENCY

CRM Layer

Seamless AI ↔ human handoff with shared context — no “let me transfer you and you can repeat everything.”

UNIFIED INBOX

Marketing Engine

Campaign triggers connect directly to agent flows — WhatsApp broadcast drops into live conversation, zero integration work.

2-WAY CONVERSATIONS

Knowledge Base

Auto-updated, version-controlled knowledge management — AI never hallucinates because knowledge is governed.

AI ACCURACY PROD

Voice Suite

Real-time AI voice across WhatsApp Calling + telephony (inbound + outbound) — WhatsApp Calling exclusivity via Meta partnership.

WHATSAPP EXCLUSIVE

AI Simulation + Evals

Test against thousands of edge cases before production — no other platform does this.

PRODUCTION SAFETY
Proof at scale

10M+ conversations a month.
99.9% uptime. Receipts attached.

Case Study · Mahindra Auto

7 days to production.
125% more test drive bookings.

CHALLENGE

Deploy AI agents for three flagship vehicle launches without 90-day eng cycles.

OUTCOME

Scaled 3K → 20K+ convos / month. $20K → $100K ARR in 9 months.

Read the full story →
400+
Enterprises powered
10M+
Conversations / month
140%
YoY enterprise growth
>130%
Net Revenue Retention

“We piloted two AI tools in 18 months. Neither made it past 30 days. LimeChat went live in 2 weeks and has been running reliably for 6 months.”

Director, Customer Experience
BFSI Enterprise
How it works

From scoping to production in 2 weeks.

STEP 01DAYS 1–5

Discovery + Design

Our forward-deployed team maps your customer journey, identifies high-impact use cases, and designs the agent architecture in Agent Studio. You see the flow before a single line of code is written.

customer-journey.draft
Awareness → CTWA
Qualification → Bot
Booking → Handoff
Follow-up → Voice
STEP 02DAYS 6–10

Build + Test in Agent Studio

Your business teams build flows, configure AI responses, and wire integrations. AI Simulation + Evals test the agent against thousands of edge-case conversations before customers see it.

case_0001 ✓
case_0002 ✓
case_0003 ✓
case_0004 ✓
case_0005 ✓
case_0006 …
case_0007 …
case_0008 …
2,412 / 3,000 cases passing
STEP 03DAYS 11–14 +

Go Live + Iterate

Agent goes live in production. Embedded team monitors performance, tunes for edge cases, and trains your teams to own iteration in Agent Studio. Post-launch changes happen in hours, not sprints.

live · last 1h
CONV/HR 1.2KCSAT 94%P50 840ms
Use cases · Journey expansion

Start anywhere. Expand everywhere.

Most enterprises start with lead qualification — then expand across the full customer lifecycle using Agent Studio.

01 · LEAD QUAL

Lead Qualification

CTWA funnels, intent collection, lead scoring, instant follow-ups.

ENTRY WEDGE · FASTEST ROI
02 · CONVERT

Conversion

Sales assistance, booking flows, payment links, drop-off recovery.

CLOSE DEALS FASTER
03 · ONBOARD

Onboarding

KYC automation, activation flows, guided setup, welcome sequences.

REDUCE TIME-TO-VALUE
04 · SUPPORT

Support

Query resolution, order status, returns, policy questions, 24/7.

LOWER COST PER TICKET
05 · RETAIN

Retention

Renewals, re-engagement, loyalty programs, lifecycle management.

MAXIMIZE LTV
Languages supported

Speaks like a local. In 11 Indian languages.

Native voice and chat support across India's most spoken languages — with regional accents, code-mixing, and cultural nuance built in.

हिन्दी
Hindi
বাংলা
Bengali
मराठी
Marathi
తెలుగు
Telugu
தமிழ்
Tamil
ગુજરાતી
Gujarati
ಕನ್ನಡ
Kannada
മലയാളം
Malayalam
ਪੰਜਾਬੀ
Punjabi
অসমীয়া
Assamese
ଓଡ଼ିଆ
Odia
English
English
Need another language? We add new languages on request.
Security & compliance

Built for enterprises. Engineered to keep your data safe.

SOC 2 Type II

Industry-standard controls for security, availability, and confidentiality. Annual third-party audit.

BFSI-Grade InfoSec

Information security controls aligned with banking, financial services, and insurance compliance requirements.

Data Residency

Indian or Singaporean data centers. On-premise deployment available for regulated workloads.

Integration ecosystem

Works with your existing stack. Zero disruption.

CRM & Sales
Salesforce
Zoho
LeadSquared
Freshsales
Marketing
CleverTap
MoEngage
WebEngage
Netcore
Telephony
Exotel
Ozonetel
Knowlarity
Ameyo
Support
Zendesk
Freshdesk
Intercom
Helpshift
Don't see your tool? Our team builds custom integrations.
Ship AI agents that actually work

Most AI agents work in demos.
LimeChat makes AI work in production.

Book a 30-minute session. See Agent Studio build your use case live. Walk away with a 2-week pilot plan.
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