Enjoy 70% Customer Support Automation with World’s first human-level conversational AI. Become known for zero wait time and exceptional customer experience that drives higher brand loyalty and retention rates.
Our bots are powered by the World’s first Level 3 AI technology, that is uniquely capable of understanding context, and hence carrying out natural conversations.
Our complete focus on e-commerce use cases has enabled us to make features, integrations and AI models which deliver best-in-class customer support for D2C brands.
Signup to deployment takes less than a week. Our dedicated customer success team tailors the bot specifically to your brand to ensure the best results for you.
How does our chatbot drive customer support automation? Watch the quick video below!
Limechat’s AI Assistant coupled with backend integration with logistic aggregators lets you understand the customer’s needs. Our perfectly tailored responses immediately address their concerns and deliver information across pre and post purchase journeys.
Intelligently identify unresolved queries, angry customers, high impact conversation and connect them to human agent. Limechat allows brands to manage queries through multiple messaging channels such as Instagram, Facebook, WhatsApp, SMS through a single dashboard.
97% of customers expect the ability to monitor their orders throughout every step of the shipping process. Send order confirmation, dispatch, delivery notifications throughout the post-purchase journey, on preferred messaging channels like WhatsApp, Messenger & Instagram.
93% of customers are likely to make repeat purchases with companies who offer excellent customer service. Customer support automation develops user confidence by answering product-specific queries, show product reviews, usage details on live chat and gains user confidence that drives customer loyalty.
Connect with potential customers at all stages of their buying journey from consideration to checkout to re-order. Leverage high open rates possible only on Whatsapp and get 3x the returns of your re-marketing campaigns.
Engage your visitors through widget pop-ups before they drop off from your website. Reassure them on any pre-purchase queries on chat throughout their buying journey to increase conversions & brand trust.
Interact with your prospects directly on Facebook and Instagram through Click-to-Messenger ads. Reduce CAC and improve RoAS through conversational buying journeys and personalized re-marketing.
Instantly respond to customer DMS without having to scale your CX team. Deliver exceptional experiences consistently to increase CSAT and drive brand loyalty.
Automate Queries And Reduce Resolution Time By 90%