Chatbots better than your best support agents

Your agents may have a bad day. Our level 3 AI chatbots don’t! Build a SMART customer support strategy for WhatsApp and Live Chat with 20+ plug-and-play flows loved by 300+ Ecommerce brands.
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Quick Setup
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Powered by Level 3 AI
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Dedicated DTC Success Manager

300+ Ecommerce Brands Swear by LimeChat

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Wow Skin Science logoThe man company logoman matters logo
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Bodywise logoM caffeine logo
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Kapiva logo
Wow Skin Science logoThe man company logoman matters logo
mamaearth logo
Bodywise logoM caffeine logo
Malaya optical logo
Andme logo
Neeman's logo
Gynoveda logo

Impact of LimeChat’s
Conversational Commerce Suite

70%
Reduced Support Cost
5
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Bot CSAT Score
10X
Faster Resolution Time

Automate Boring, Repetitive Queries

Overwhelmed with 2k+ tickets daily and a large support team? Take seconds, not days, to answer customer queries and deliver personalized support at scale.
Conversation between customer and a bot that replies with an automated order update upon request.
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Screenshot of a conversation that nurtures leads into customers by sharing resources on WhatsApp

Turn Support into Sales

You’re losing up to 10% of your revenue by letting high-intent customers drop off due to unanswered doubts. Use our level 3 AI to chat with them instantly and give them the confidence to buy.
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Win Trust with Proactive Support Campaigns

Enable transparent order tracking system to inform and reassure customers and develop a strong, lasting relationship.

Educate customers about product usage, collect feedback and drive reviews through CSAT and NPS Campaigns.
Example of an automated order update being sent to a customer along with action buttons.
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25+ Integrations for all your Ecommerce needs

Unleash the Power of 25+ Integrations for All Your E-Commerce Requirements

Brands Love LimeChat

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NEEMAN'S SHOES
We onboarded LimeChat to help us with quicker resolutions for our customers. Though we automated > 70% of the chats, we were able to achieve a lot more.
Vikas Kabra
MAMAEARTH
LimeChat has tight processes with a bunch of people willing to deliver results

Their team works with strong intent and provides immediate support round the clock.

We are excited by the results from LimeChat's AI-powered bot to automated our chat experience.
Madhur Jain
The Face Shop
We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us.
The Face Shop
T.A.C
After trying a few partners, I have finally settled on LimeChat for our brands. It has good customizability options as well as out-of-the-box capabilities that’ll get you started in no time with better results as you work with the team to improve it. Folks at LimeChat are super-supportive & open to ideas to cater to our personalized requirements.
Atharva
bella vita organic
LimeChat has played an integral part in the customer success journey at Bella Vita. What started out just as a Chat Support Tool for us has today transformed as a one-stop solution for building automation and driving efficiency. The one thing I value the most is the prompt support provided by the Team at LimeChat.
Raghav Kumar
wow skin science
LimeChat has the vision, technical prowess, and the dedication to make brands succeed.

They've helped us make WhatsApp a major channel of growth
Gaurav Jain
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