Neeman’s boosts sales and drive retention through conversational commerce on WhatsApp
4 mins
$10M+
Revenue Generated
50%
Higher Retention
70%
Reduced Support Cost
ABOUT THE BRAND
Neeman’s, a leading sustainable footwear brand, has seen exponential growth in its revenue and customer base since its launch.
WEBSITE
www.neemans.comINDUSTRY
Fashion & Apparel
PLATFORM
Instagram, WhatsApp
PRODUCTS USED
Product Name 1
Product Name 2
Product Name 3
The challenge
To scale up their business, Neeman’s had a few objectives to complete:
- Automate customer support
- Increase website conversion
- Boost retention-led growth through marketing
Goals
To scale up their business, Neeman’s had a few objectives to complete:
- Automate customer support
- Increase website conversion
- Boost retention-led growth through marketing
The Solution
To scale up their business, Neeman’s had a few objectives to complete:
- Automate customer support
- Increase website conversion
- Boost retention-led growth through marketing
The Results
To scale up their business, Neeman’s had a few objectives to complete:
- Automate customer support
- Increase website conversion
- Boost retention-led growth through marketing
Next Steps
To scale up their business, Neeman’s had a few objectives to complete:
- Automate customer support
- Increase website conversion
- Boost retention-led growth through marketing
We onboarded LimeChat to help us with quicker resolutions for our customers. Though we automated >70% of the chats, we were able to achieve a lot more.
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